From inquiry to delivery
A streamlined process for licensed medical providers and distributors to source COFEPRIS-certified cellular products.
1. Submit Your Inquiry
Complete our brief intake form with your business type, target volume, and package interest. No commitment — just a starting conversation with our medical sales team.
2. Business Consultation
We review your application and schedule a private consultation to understand your clinical focus, regulatory environment, and distribution needs.
3. Due Diligence & Verification
We verify your medical licensing, business credentials, and import requirements. This ensures compliance for both parties before moving forward.
4. Custom Quote & Agreement
You receive a tailored quote based on your tier (Package A, B, or C–H), volume, and shipping destination. Pricing includes COFEPRIS documentation per lot.
5. Production, Cold-Chain & Delivery
Cells are produced at our Creosalud lab in León, validated for viability >95%, and shipped via temperature-monitored logistics to your facility worldwide.
Every order includes
Certificate of Analysis (COA)
Full sterility (USP <71>), endotoxin (USP <85>), and mycoplasma testing per lot.
Viability Report
Post-thaw viability testing with result documentation (>95% per batch).
Chain-of-Custody Records
Complete traceability from donor screening through final release.
Import & Compliance Docs
Customs documentation, sanitary certificates, and regulatory paperwork for your destination.
Cold-Chain Validation
Temperature-logged shipping with certificate data logger reports for every shipment.
Dedicated Account Support
Direct line to your medical sales representative for reorders, questions, and batch tracking.
Frequently asked
Can I order as an individual patient?
No. Our cell products are distributed exclusively to licensed medical professionals, accredited institutions, and authorized distributors. We do not sell to consumers. Patients interested in receiving treatment should visit our patient site for the luxury regenerative medicine experience.
What documentation do I receive with each order?
Every shipment includes a Certificate of Analysis (COA) with sterility, endotoxin, and mycoplasma test results; a viability report showing post-thaw cell counts; chain-of-custody records; and import compliance documentation for your destination country.
How is cell viability verified?
Each batch undergoes post-thaw viability testing before release. Our standard is >95% viability per lot, documented in the Certificate of Analysis. You receive the full lab report with every shipment.
Can you ship internationally?
Yes. We ship to licensed providers worldwide via validated cold-chain logistics with temperature monitoring. Import regulations vary by country, and we work with your team to provide the customs and regulatory documentation your jurisdiction requires.
What if I need a custom formulation or cell count?
Packages C–H are designed for custom and specialty protocols. Contact our medical sales team with your specifications — we can arrange bespoke production runs through our Creosalud laboratory.